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Whistle-blowing

Reporting the unethical or unsafe practice of a nursing colleague or other health-care professional for such things as errors, incompetence, negligence or patient abuse. This action would be resorted to only after a person has unsuccessfully used all appropriate organizational channels to right a wrong and has a sound moral…

Glossary

Well-being

A person’s state of being well, content and able to make the most of their abilities.

Glossary

Ways of knowing

Indicates the vast variety of knowledge that exists across diverse Indigenous communities and signals that learning goes beyond human interaction and relationships to include learning from other elements of creation such as the plant and animal nations, and to “objects” that many people consider to be inanimate.

Glossary

Vulnerable groups

Groups in society who are systematically disadvantaged in a way that leads to a risk of emotional or physical harm; in health care, harms are related to diminished health and well-being.

Glossary

Virtual care

Virtual care refers to any interaction between client and/or members of their circle of care, occurring remotely, using any form of communication or information technology, with the aim of facilitating or maximizing the quality and effectiveness of client care. Virtual care technologies are those forms of technology that allows ‘virtual’…

Glossary

Violence

Includes any abuse of power, manipulation or control by one person over another that could result in mental, emotional, social or physical harm. Two descriptors of types of violence are interpersonal violence and structural violence. The former is a matter of person-to-person or person-group violence, while the latter is about…

Glossary

Verbal medication orders

Methods used to communicate verbal orders are via telephone, spoken face-to-face or voicemail.

Glossary

Values

A rational conception of the desirable; a standard or quality that is esteemed, desired, and considered important. Values are expressed by behaviors or standards that a person endorses or tries to maintain. Values are typically organized into a hierarchic system of importance to the individual.

Glossary

Unregulated Care Provider

Paid health care providers who are neither licensed nor registered by a regulatory authority.

Glossary

Trusted colleague

A person who may be an ally or may identify as someone from an equity-deserving group and believes in justice, equity, diversity, and inclusion. A trusted colleague is willing to support initiatives that can foster diverse and/or inclusive environments.

Glossary

Timely

Ensuring that a response or action occurs within a timeframe required to achieve safe, effective and positive client outcomes.

Glossary

Therapeutic relationship

A relationship the nurse establishes and maintains with a client, through the use of professional knowledge, skills and attitudes, in order to provide nursing care that is expected to contribute to the client’s well-being.

Glossary